Shipping Policy

At Taurus Jewels, we are committed to delivering your jewellery safely, securely, and on time. This Shipping Policy outlines our delivery processes, timelines, and related terms for orders placed through our website.

1. Shipping Locations

We currently offer shipping across India. Orders are delivered to the shipping address provided at checkout.

We do not offer international shipping at this time.

2. Order Processing Time

Orders are typically processed within 1–3 business days after successful payment confirmation.
Custom-made, engraved, or made-to-order jewellery may require additional processing time, which will be communicated at the time of order.
Orders placed on Sundays or public holidays will be processed on the next business day.

3. Shipping & Delivery Timelines

Standard delivery timelines range between 3–7 business days, depending on your location.
Delivery timelines may vary due to remote locations, courier partner limitations, or unforeseen circumstances.

Estimated delivery dates provided at checkout are indicative and not guaranteed.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.
We may offer free shipping on selected products or during promotional periods.

5. Secure & Insured Shipping

All jewellery shipments are securely packed and shipped through trusted logistics partners.

High-value orders are insured during transit.
Packages are tamper-proof and sealed to ensure safety.

6. Delivery Attempts

Courier partners may attempt delivery up to two times.
If delivery is unsuccessful due to incorrect address or unavailability, the order may be returned to us.
Re-shipping costs, if applicable, may be borne by the customer.

7. Order Tracking

Once your order is shipped, tracking details will be shared via email or SMS to help you monitor your delivery.

8. Address Accuracy

Please ensure that your shipping address, contact number, and email address are accurate at the time of placing the order.

Taurus Jewels shall not be responsible for delays or delivery failures caused by incorrect or incomplete address details.

9. Delivery Verification

For security purposes, delivery may require recipient verification such as OTP, signature, or valid identification, depending on the courier partner.

10. Damaged or Tampered Packages

Please do not accept delivery if the package appears tampered with or damaged.
Report such incidents to our customer support team immediately.
Claims related to tampered or damaged packages must be raised within 24 hours of delivery.

11. Delays & Force Majeure

Taurus Jewels shall not be held liable for delays caused by circumstances beyond our control, including but not limited to natural disasters, strikes, regulatory restrictions, lockdowns, or courier partner disruptions.

12. Changes to Shipping Policy

Taurus Jewels reserves the right to modify or update this Shipping Policy at any time without prior notice.

13. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Email: care@taurusjewels.com
Business Locations: Bihar & Maharashtra, India

Last updated: 08th Feb, 2026